FAQ
How Do I Place An Order?
Our guest can place orders right here on our site.
Payment & Shipping
Fly Street Wear accepts American Express, Discover, MasterCard, and Visa also PayPal. We do not accept phone orders. All orders must be made via the Positive Fly Street Wear website. All orders are shipped out via USPS from the warehouse. There is a flat shipping fee of $6.00 per order. If your order weight greatly exceeds the $6.00 flat fee we will contact you regarding the difference.
Secure Ordering & Payment Options
Your credit card is pre-authorized when the order is placed and charged at the time your order ships. We do not store your credit card information. We use Authorize.net for our merchant services. They validate your credit card information and return an authorization code and the last 4 digits of your credit card to us - we never see your credit card information. You can click on the Authorize.net seal at any time to verify our relationship with Authorize.net.
Our website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security. You can click on the Volusion SSL logo on our pages at any time to verify our SSL status.
Most banks outside of North America do not support cardholder address verification (AVS), so we cannot accept credit card payment for orders placed from outside of the USA (excluding US territories and military APO/FPO). All non-US credit card payments must be made using PayPal.
Please Note: If you attempt to place an order using billing information that does not match the cardholder information on file with your bank and the pre-authorization fails due to an address verification system (AVS) failure, it is possible that your bank will place a temporary hold on funds even though the transaction does not go through. This includes gift cards having a Visa/MasterCard logo that do not allow registration of a cardholder address. Unfortunately we have no control over this. The temporary hold will be released by your bank in the timeframe specified in your cardholder agreement. To prevent this, please be sure that the billing information provided during checkout is an exact match (name and complete address) to the card information on file with your bank.